Customer Care

Johnstone's is committed to providing quality after sales service. Special order replacement parts will have to be ordered through the manufacturer. We are unable to offer in-shop or in-home service at this time. Please call us and we can recommend a service company in your area.

johnstone's barbecues and parts

For parts pricing or warranty information please contact Customer Care 1-800-663-0472

Follow us @johnstonesbbq on twitter for specials and great barbecue tips

Note: Non-stocking replacement parts may take up to one month to arrive at our store (if sooner we will let you know)