We offer Setup and Delivery within the Greater Vancouver Area. North Vancouver, West Vancouver, Vancouver, Burnaby, Richmond, Coquitlam, Port Coquitlam, Cloverdale, Surrey, White Rock, Abbotsford, Langley, Delta, Chilliwack, Whistler, Squamish, Pemberton and the entire GVRD.
You must call one of our stores to arrange delivery dates.
Deliveries are scheduled by phone
North Vancouver at 604-985-0234
Surrey at 604-372-4055
Please note we cannot offer next day delivery. We will do our best to fit you into the next available slot.
What's included with my delivery?
Our delivery teams will:
Our delivery teams are not able to:
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
![]() | Aluminum castings / stainless steel base | 10 Years |
Stainless steel tube burners | 10 Years | |
Ceramic infrared burners (excluding screen) | 5 years full coverage, plus 50% off until the 10th year | |
Stainless steel lid, door and drawer panels | 5 years full coverage, plus 50% off until the 10th year | |
Porcelain-enameled cast iron cooking grids | 5 years full coverage, plus 50% off until the 10th year | |
Stainless steel or porcelain sear plates | 3 years full coverage, plus 50% off until the 10th year | |
All other parts | 2 years |