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Johnstone's Barbecue Parts and Accessories - Vancouver's Original Barbecue Store

Contact Us:

North Vancouver: (604) 985-0234
Surrey: (604) 372-4055

Canada Wide Shipping
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      • Keg®
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      • Built-in
      • Broil King Promotions
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      • Firemagic Aurora Grills on Cart
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          • Flush Mounted Door and Drawers
          • Select Doors and Drawers
          • Legacy Doors and Drawers
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      • Firemagic Charcoal Grills
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      • Jackson Grills Supreme Series
      • Jackson Grills Lux Series
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    • OONI Wood and gas fired Pizza Ovens
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      • Built-in Barbecues
      • Doors and Drawers
      • Outdoor Fridges
      • Vent Hoods
      • Side Burners
      • Outdoor Kitchen Cabinets
    • Electric Barbecues
    • Charcoal Barbecues
    • Portable Barbecues
    • Patio, Deck and Balcony Barbecues
  • BBQ Parts
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    • Heat Plates / Heat Tents
    • Igniters and Electrodes
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      • Montana Grill Covers
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      • Sauces
      • Rubs and Spices
    • Cookina Reusable Grilling Sheets
    • Cooking Accessories
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        • Basting Brush
        • Grill Brush
      • Drip Pans
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    • Grill Grates
    • Rotisseries
    • Thermacell Mosquito Repellers
    • Thermometers
      • Maverick Remote Accessories
    • Wood Chips, Planks and Smoker Boxes
  • Pellet Grills & Smokers
    • Charcoal Smokers
    • Pellet Grills and Pellets
    • Bradley Smoker
      • Bradley Smoker Units
      • Bisquette Pucks
      • Cures and Syrups
      • Bradley Smoker Accessories
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  • Phantom Prestige 500 with Infrared Side and Rear Burner
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Napoleon

Napoleon


Phantom Prestige 500 with Infrared Side and Rear Burner

$2,199.00
In stock
Model #
P500RSIBPMK-3-PHM
The Napoleon Phantom Prestige 500 offers a JETFIRE ignition system and cast stainless steel wave cooking grids that keep up with your performance needs. This streamline model is equipped for family style cooking; with 760 sq. inches total cooking surface you can cook for whoever, whenever. This grill will look and work great now, and for many years to come.

Now in Stock

Available at Johnstones North Vancouver and Surrey Locations.
M.S.R.P.  $2,199.00
Price    $2,199.00
Add to Wish List
Accessories
  1. 56040 Napoleon - 56040 - CAST IRON REVERSIBLE GRIDDLE - 485/P500/PRO500/605

    Cast Iron Reversible Griddle - 485/P500/PRO500/605

    $70.99
    70.99
Details

Luxurious matte black finish

  • 80,000 Total BTU's
  • 4 Stainless Steel Main Burners
  • 760 in² Total Cooking Area
  • Upgraded multifunctional grilling rack
  • Infrared sear station side burner
  • Rear infrared rotisserie burner
  • Upgraded Cast Stainless Steel Iconic WAVE™ Cooking Grids
  • LIFT EASE™ Roll Top Lid
  • NIGHT LIGHT™ Control Knobs with SafetyGlow
  • Stainless Steel Folding Side Shelves
  • JETFIRE™ Ignition System
  • Stainless Steel Cooking System
  • EASY ROLL™ Locking Casters

Dimensions:
Assembled: H 51in W 65in D 27in
Boxed: H 26in W 32in L 32in
Weight: 178 lbs


Available at Johnstones North Vancouver and Surrey Locations.
Delivery

We offer Setup and Delivery within the Greater Vancouver Area. North Vancouver, West Vancouver, Vancouver, Burnaby, Richmond, Coquitlam, Port Coquitlam, Cloverdale, Surrey, White Rock, Abbotsford, Langley, Delta, Chilliwack, Whistler, Squamish, Pemberton and the entire GVRD.

You must call one of our stores to arrange delivery dates.
Deliveries are scheduled by phone
North Vancouver at 604-985-0234
Surrey at 604-372-4055
Please note we cannot offer next day delivery. We will do our best to fit you into the next available slot.

What's included with my delivery?

Our delivery teams will:

  • Fire-test the product to ensure consistency of flame height and ignition, if there is a connected gas line, or LP tank filled. (excluding built-in grills)
  • Check to insure all components are complete.
  • Recheck fit and finish of barbecue.
  • Demonstrate how to turn the BBQ on/off.
  • Present owner's manual.
  • Recycle your old grill, if requested.

Our delivery teams are not able to:

  • Run gas lines.
  • Connect NG built-in barbecues to gas line.
  • Deliver or fill LP Tanks.

 

Warranty

NAPOLEON LIMITED LIFETIME BUMPER TO BUMPER WARRANTY

Napoleon products are designed with superior components and materials and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from Napoleon. Napoleon (Wolf Steel Ltd, Barrie, ON, Canada) warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for a period of 15 years.

For select products purchased after January 1st, 2020  
warranty informationAluminum castings / stainless steel baseLifetime
Stainless steel lidLifetime
Porcelain enamel lidLifetime
Stainless steel cooking gridsLifetime
Stainless steel tube burnersLifetime
Stainless steel sear plates15 Years
Porcelain-enameled cast iron cooking grids15 Years
Stainless steel infrared rotisserie burner15 Years
Ceramic infrared burners (excluding screen)15 Years
All other parts15 Years

CONDITIONS AND LIMITATIONS:

This Limited Warranty creates a warranty period as specified in the aforementioned table, for products purchased through an authorized Napoleon dealer, and entitles the original purchaser (or gift recipient in the case where a new product is given as a gift) to the specified coverage in respect of any component replaced within the warranty period, either by Napoleon or an authorized Napoleon dealer, to replace a component of such product that has failed in normal private use as a result of a manufacturing defect. This warranty does not cover accessories or bonus items.

For greater certainty, “normal private use” of a product means that the product: has been installed (where applicable) by a licensed, authorized service technician or contractor, in accordance with the installation instructions included with the product and all local and national building and fire codes; has been properly cleaned and maintained according to the instructions; and has not been used as a communal amenity or in a commercial application. In the case of use in communal or commercial applications (where approved), the warranty is reduced to a period of two (2) years.

Similarly, “failure” does not include: damage caused by over-firing, blowouts caused by environmental conditions such as strong winds or inadequate ventilation, scratches, dents, corrosion, deterioration of painted and plated finishes, discoloration caused by heat, abrasive or chemical cleaners or UV exposure, chipping of porcelain enameled parts, or damages caused by misuse, accident, hail, grease fires, lack of cleaning and maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers. If you live in a coastal area, or have your product located near a pool or hot tub, maintenance includes regular washing and rinsing of the exterior surfaces as outlined in the accompanying owner’s manual, in order to prevent surface corrosion. Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided. Parts replaced under this warranty are warranted only for the balance of the period specified in the aforementioned table

The replacement component is the sole responsibility of Napoleon defined by this warranty; in no event will Napoleon be responsible for installation, labor or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential or indirect damages, or for any handling and transportation charges or export duties.

The use and/or installation of parts on your Napoleon product that are not genuine Napoleon parts will void this warranty, and any damages that result hereby are not covered by this warranty. Any conversion of a gas grill not authorized by Napoleon and performed by a Napoleon authorized service technician will void this warranty.

This warranty is provided in addition to any rights afforded to you by local laws. These and other statutory rights remain unaffected by this warranty provision. Accordingly, this warranty imposes no obligation upon Napoleon to keep parts in stock. Based on the availability of parts, Napoleon may at its discretion discharge all obligations by providing a customer a prorated credit towards a new product. Napoleon may from time to time update the design of its products. Nothing contained in this warranty shall be construed as obligating Napoleon to incorporate such design updates into previously manufactured products, nor shall such updates be construed as an admission that previous designs were defective.

Registering your Napoleon product confirms your warranty coverage, will expedite any warranty claims you may need to make, and provides a link between you and Napoleon in case we ever need to contact you. When making warranty claims, Napoleon representatives may request from you the bill of sale or copy, together with a serial number and a model number. Napoleon reserves the right to have its representative inspect any product or part prior to honoring any warranty claim. You must contact Napoleon Customer Service or an authorized Napoleon dealer to obtain the benefit of the warranty coverage.

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Johnstones Barbecues and Parts

Johnstone's Products Ltd. is family run business located in North Vancouver and Surrey. Originally started 48 years ago (1975) as an appliance parts and service company. Today, Johnstone's Products Ltd has grown to serve a network of Customers across Western Canada supplying everything from parts and accessories to barbecues, barbecue islands and outdoor fire pits and tables.

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Contact Information

165 Pemberton Ave, North Vancouver BC V7P 2R4

Telephone: (604) 985 - 0234

E-mail: parts@johnstones.com

5433 152nd St. Surrey BC V3S 5A5

Telephone: (604) 372 - 4055

E-mail: surreyparts@johnstones.com

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© Copyright 2002-2023 - Johnstone's Barbecues and BBQ Parts. - Surrey, Canada - North Vancouver, Canada. All products, company names and images are Trademarks or Registered Trademarks of their Respective Holders. Prices subject to change without notice. Some product images may vary through design changes mid year.
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