What is Propane Lockout?

As a safety measure - new propane tanks have a valve that will shut down to a 20% flow if it “thinks” it is leaking. This would likely light one burner but by the time all your burners are lit it would be just a whisper of a flame and the grill would not get over 200 degrees. Sometimes no gas may come out at all. 

If any knob on the barbecue is slightly on when you first open the valve on the propane tank, gas will escape right away and the tank never pressurizes. This causes the tank to think there is a leak and shuts down. The side burner knob is often overlooked and can often be the reason this happens. 

Another potential reason is if the tank has been overfilled with too much propane, causing the lock out to go on just by opening the tank valve quickly. Sometimes it happens with no rhyme or reason but this procedure should fix it.

If this does not work we would recommend you next replace the hose and regulator. The Barbecue itself is rarely the issue unless you are unable to turn the knobs. Sometimes there may be a blockage inside a burner but it would affect only the one burner, not the entire Barbecue.

Some Symptoms of Propane Lock Out Mode:

• Grill doesn’t get hot as it should
• Grill lights but flame goes out after a couple minutes
• No gas at all will come out of the Grill

Propane Tank Lock Out Reset Instructions:

• Turn off all knobs on the Barbecue and close the valve on the propane tank (Check side burner knobs too!)
• Unscrew the hose and regulator from the tank.
  
• The tank will reset itself within 1 minute.
  
• Screw the hose and regulator back onto the tank tightly with your hand and turn it on VERY SLOWLY (imagine opening a shaken bottle of soda pop), wait 30 seconds and turn on your Barbecue. If it was lock out mode that was causing the issue you should now be back up and grilling!