Napoleon Prestige 500 Ambiance™ - Charcoal Gray
The Ambiance® 500 Gas Grill by Napoleon is your ultimate flavor partner! This sleek charcoal enameled grill is a culinary powerhouse, offering tools for rotisserie, searing, grilling, baking, and smoking. The heavy stainless steel grids not only make cleaning a breeze but also leave those restaurant-worthy searing marks.
Precision meets passion with the center-hinged lid, minimizing heat loss during open grilling. Equipped with leveling screws, the front doors align seamlessly. Meticulous attention to detail ensures a delightful experience not just on the first use but for years.
In our humble opinion, the Ambiance® 500 Gas Grill is the epitome of grilling perfection—a compact powerhouse infusing every dish with unmatched flavor. Plus, with the added magic of the infrared searing side burner, your culinary journey reaches new heights!
Grill Specifications:
- 80,000 Total BTU's
- Main Cooking Area: 28" x 17.75" | 31 burgers
- Stainless Steel 7.5mm Cooking Grates
- LIFT EASE™ roll top lid features center-gravity technology for easy lifting and space saving.
- Commercial quality rotisserie kit and 4 forks utilizing the rear infrared burner.
- Premium stainless steel side shelves with integrated condiment space.
- Premium Stainless Steel Warming Rack.
- Right side shelf folds down for storage and features optional locking screws.
- Charcoal enameled doors for storage with reinforced handles that double as towel holders.
- Heavy gauge, long lasting stainless steel tube burners with crossover lighting.
- Night Light Knobs with Safety glow.
We offer Setup and Delivery within the Greater Vancouver Area. North Vancouver, West Vancouver, Vancouver, Burnaby, Richmond, Coquitlam, Port Coquitlam, Cloverdale, Surrey, White Rock, Abbotsford, Langley, Delta, Chilliwack, Whistler, Squamish, Pemberton and the entire GVRD.
You must call our stores to arrange delivery dates. Deliveries are scheduled by phone in North Vancouver at (604) 985-0234. Please note we cannot offer next day delivery. We will do our best to fit you into the next available slot.
What's included with my delivery?
Our delivery teams will: Fire-test the product to ensure consistency of flame height and ignition, if there is a connected gas line, or LP tank filled (excluding built-in grills).
Check to insure all components are complete. Recheck fit and finish of barbecue. Demonstrate how to turn the BBQ on/off. Present owner's manual.Recycle your old grill, if requested. Our delivery teams are not able to: Run gas lines. Connect NG built-in barbecues to gas line. Deliver or fill LP Tanks.
Warranty Information:
NAPOLEON LIMITED LIFETIME BUMPER TO BUMPER WARRANTY
Napoleon products are designed with superior components and materials and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from Napoleon. Napoleon (Wolf Steel Ltd, Barrie, ON, Canada) warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for a period of 15 years.
For select products purchased after January 1st, 2020
Hood: Lifetime
Stainless Steel Lid: Lifetime
Porcelain Enamel Lid: Lifetime
Aluminum Castings: Lifetime
Stainless Steel Cooking Grids: Lifetime
Stainless Steel Tube Burners: Lifetime
Stainless Steel Sear Plates: 15 Years
Porcelain Enamel Cast Iron Grids: 15 Years
Stainless Steel Infrared Rotisserie: 15 Years
Infrared Side Burner: 15 Years
Electrical Components: 3 Years
All other parts: 15 Years
CONDITIONS AND LIMITATIONS:
This Limited Warranty creates a warranty period as specified in the aforementioned table, for products purchased through an authorized Napoleon dealer, and entitles the original purchaser (or gift recipient in the case where a new product is given as a gift) to the specified coverage in respect of any component replaced within the warranty period, either by Napoleon or an authorized Napoleon dealer, to replace a component of such product that has failed in normal private use as a result of a manufacturing defect. This warranty does not cover accessories or bonus items.
For greater certainty, “normal private use” of a product means that the product: has been installed (where applicable) by a licensed, authorized service technician or contractor, in accordance with the installation instructions included with the product and all local and national building and fire codes; has been properly cleaned and maintained according to the instructions; and has not been used as a communal amenity or in a commercial application. In the case of use in communal or commercial applications (where approved), the warranty is reduced to a period of two (2) years.
Similarly, “failure” does not include: damage caused by over-firing, blowouts caused by environmental conditions such as strong winds or inadequate ventilation, scratches, dents, corrosion, deterioration of painted and plated finishes, discoloration caused by heat, abrasive or chemical cleaners or UV exposure, chipping of porcelain enameled parts, or damages caused by misuse, accident, hail, grease fires, lack of cleaning and maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers. If you live in a coastal area, or have your product located near a pool or hot tub, maintenance includes regular washing and rinsing of the exterior surfaces as outlined in the accompanying owner’s manual, in order to prevent surface corrosion. Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided. Parts replaced under this warranty are warranted only for the balance of the period specified in the aforementioned table.
The replacement component is the sole responsibility of Napoleon defined by this warranty; in no event will Napoleon be responsible for installation, labor or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential or indirect damages, or for any handling and transportation charges or export duties.
The use and/or installation of parts on your Napoleon product that are not genuine Napoleon parts will void this warranty, and any damages that result hereby are not covered by this warranty. Any conversion of a gas grill not authorized by Napoleon and performed by a Napoleon authorized service technician will void this warranty.
This warranty is provided in addition to any rights afforded to you by local laws. These and other statutory rights remain unaffected by this warranty provision. Accordingly, this warranty imposes no obligation upon Napoleon to keep parts in stock. Based on the availability of parts, Napoleon may at its discretion discharge all obligations by providing a customer a prorated credit towards a new product. Napoleon may from time to time update the design of its products. Nothing contained in this warranty shall be construed as obligating Napoleon to incorporate such design updates into previously manufactured products, nor shall such updates be construed as an admission that previous designs were defective.
Registering your Napoleon product confirms your warranty coverage, will expedite any warranty claims you may need to make, and provides a link between you and Napoleon in case we ever need to contact you. When making warranty claims, Napoleon representatives may request from you the bill of sale or copy, together with a serial number and a model number. Napoleon reserves the right to have its representative inspect any product or part prior to honoring any warranty claim. You must contact Napoleon Customer Service or an authorized Napoleon dealer to obtain the benefit of the warranty coverage.
