Napoleon Astound™ 50 FlexMount Electric Fireplace
The Astound™ 50 built-in electric fireplace will make a statement in any room. No other fireplace can match its incredibly realistic flames. Installation options are endless; you can choose a framed or frameless finish to perfectly match this beautiful fireplace to your décor. The exclusive flip-up glass door provides easy access for cleaning and replacing the included glass crystals and logs, allowing you to customize the fireplace to your style. Choose from optional glass log and ember sets, or incorporate seasonal or sentimental decorative elements into your fireplace. This electric fireplace integrates seamlessly into your home with voice control technology. You can also use the Wi-Fi-enabled Napoleon Home app, the included remote control, or the optional wall control. Save energy when you only need a little warmth by using ECO mode, and use BOOST mode to increase heat output and fan speed when you need a little extra heat. The Astound™ has 13 standard colors for the ember bed and top lighting, which can be increased via the Napoleon Home app which allows for greater customization.
- MAX OUTPUT: 10,000 BTU
- LUXURY FLAMES: The luxury flames of the Astound series are orange and yellow and feature spark technology that mimics a real fire as closely as possible to offer you an unparalleled experience.
- OPTIMIZED VIEWING AREA: The extra-large viewing area lets you appreciate the ultra-realistic flame effect. The tinted glass offers an exceptional visual experience by reducing reflections so you can better admire the flames.
- FLEXIBLE INSTALLATION INCLUDED: Everything you need for a flexible installation is in the box. For a flush installation, you can use the finishing flange for a clean, modern look, or the one-piece adjustable molding for a perfect fit with finishing materials of varying thicknesses.
- CUSTOMIZABLE DECORATIVE SETS: The unique hinged window provides easy access to the included driftwood logs and Woodland set, allowing you to rearrange them as you wish. You can also change or add other sets such as black crystals, birch logs, glass beads, or special holiday decorations.
- CONTROL AT YOUR FINGERTIPS: Easily control the fireplace with the included deluxe remote control, the optional wall control, or by using the Napoleon Home app on your mobile device.
- COMPATIBLE WITH SMART HOME SYSTEMS: Easily control the Luminex electric fireplace with your voice via Google and Alexa devices.
- ECO & BOOST MODES: ECO mode: operates at half heat and lower energy consumption. BOOST mode: operates at maximum heat and faster fan speed
- COLOR OPTIONS FOR THE EMBER BED AND TOP LIGHT: The top light and ember bed feature 13 different colors and 3 brightness levels. Or use the Napoleon Home app to create any color.
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GUARANTEE: Enjoy peace of mind with the 5-year guarantee.
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How and when are Orders Shipped and Delivered?
We offer shipping across Canada for Parts and Accessories. All orders outside the Lower Mainland are shipped via the most economical carrier.
Johnstones.com does not process orders during weekends and we do not guarantee same day shipping, though we make every effort to do so.
Most parcels will take approximately 3 to 10 business days, depending on the destination, plus processing time.
Orders placed separately will be shipped as separate shipments. We cannot combine multiple orders for shipping after an order has been placed. Order cancellation and change requests may not always be processed before your order has shipped though we will make every effort to do so when possible.
Why can't some items be shipped?
Some items are too heavy or too large for shipping or may be classified as dangerous goods. Items can also be fragile and we want to make sure that you receive your purchase in one piece. These items are available for in-store pick up only.
Order Tracking:
If you choose Canada Post Shipping as your shipping method, your will be given a Canada Post Tracking Number. This service will allow you to monitor your package as it makes its way to its final address.
If you choose a flat rate shipping option the tracking will be emailed to you but the carrier will vary. This will allow you to track your order as it makes its way to its final address.
When your order has shipped you will receive an e-mail shipping confirmation containing a tracking confirmation number.
You can check the status of your shipment in the following ways:
- Follow the instructions included in your shipping confirmation email to track your order through the carrier's website
- Contact a Johnstone's customer service representative at 604.985.0234 or support@johnstones.com for a status update
If you misplace your shipping confirmation email, please contact a customer service representative at 604.985.0234 or support@johnstones.com.